53jili Privacy
Policy

About This Privacy Policy

This Privacy Policy (the "Policy") is issued by 53jili, the operator of the online gaming platform accessible at https://53jili.cam and its associated digital properties (collectively, the "53jili Platform" or "Platform"). This Policy governs the collection, use, storage, disclosure, and protection of personal data relating to all visitors, registered users, and players of the 53jili Platform (collectively, "you" or "the Data Subject").

53jili is committed to protecting the privacy of every person who interacts with our Platform. This commitment is grounded in the requirements of the Data Privacy Act of 2012 (Republic Act No. 10173, hereinafter "DPA"), its Implementing Rules and Regulations, and all applicable guidelines issued by the National Privacy Commission (NPC) of the Philippines. 53jili also processes personal data in accordance with its obligations under PAGCOR's licensing conditions and the Anti-Money Laundering Act (AMLA).

By accessing the 53jili Platform, creating an account, or otherwise providing your personal information to 53jili, you acknowledge that you have read, understood, and consent to the data processing practices described in this Policy. If you do not agree to this Policy, please do not access the Platform or create an account.

Data Controller

For the purposes of the Data Privacy Act of 2012 and its Implementing Rules and Regulations, 53jili acts as the Personal Information Controller (PIC) in respect of all personal data collected through the Platform. As the PIC, 53jili determines the purposes and means of processing your personal data and is responsible for its lawful and secure handling.

53jili has appointed a Data Protection Officer (DPO) to oversee compliance with the DPA and to serve as the primary point of contact for data privacy inquiries and complaints. The DPO may be reached via the contact details provided in Section 15 of this Policy.

Information We Collect

53jili collects personal data in several ways: directly from you when you register or interact with the Platform, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include the following:

• Identity Data: Full legal name, date of birth, nationality, and gender as provided during registration or KYC verification.
• Contact Data: Philippine mobile number, email address, and residential address including city and province.
• Identity Verification Documents: Copies of government-issued photo identification (e.g., Philippine National ID, passport, driver's license), proof of address, and any other documents submitted as part of the Know Your Customer (KYC) process.
• Financial Data: GCash wallet references, PayMaya account details, bank account numbers (BPI, BDO, Metrobank), and other payment instrument information used for deposits and withdrawals on the 53jili Platform.
• Account Data: Username, encrypted password, account preferences, communication preferences, and bonus preferences.
• Support Communications: Records of any live chat conversations, email correspondence, or other communications you initiate with 53jili's customer support team.

• Usage Data: Game history, betting history, session duration, pages visited, features accessed, and interaction patterns on the Platform.
• Technical Data: IP address, device type, operating system, browser type and version, mobile network provider, and screen resolution.
• Location Data: General geographic location derived from IP address to enforce geographic access restrictions as required under PAGCOR licensing conditions.
• Cookie and Tracking Data: Information collected via cookies, web beacons, and similar tracking technologies as described in Section 8 of this Policy.

53jili may receive personal data about you from third parties in the following circumstances: identity verification service providers conducting KYC checks on 53jili's behalf; payment processors confirming transaction details; fraud prevention and anti-money laundering screening services; and publicly available sources such as government sanction lists and the PAGCOR exclusion register.

How We Use Your Personal Data

53jili processes your personal data for specific, legitimate purposes. We do not collect data beyond what is reasonably necessary for those purposes. The primary purposes for which 53jili processes personal data are as follows:

• Account creation and management: To register you as a 53jili user, maintain your account, authenticate your identity when you log in, and allow you to access Platform features.
• Identity and age verification (KYC): To verify that you are at least 21 years of age and to confirm your identity in compliance with PAGCOR licensing requirements and Philippine anti-money laundering regulations.
• Processing deposits and withdrawals: To facilitate financial transactions between your 53jili account and your GCash, PayMaya, or bank account and to maintain accurate transaction records.
• Delivering gaming services: To provide access to games, calculate and credit winnings, manage bonuses and promotions, and maintain fair play integrity across the Platform.
• Customer support: To respond to inquiries, resolve complaints, and provide technical assistance to 53jili players.
• Legal and regulatory compliance: To satisfy obligations under PAGCOR's licensing conditions, the Anti-Money Laundering Act, the Data Privacy Act, and other applicable Philippine laws. This includes reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) as required.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other prohibited conduct on the Platform.
• Responsible gaming: To monitor gameplay patterns that may indicate problem gambling and to administer responsible gaming tools including deposit limits, session timers, and self-exclusion requests.
• Marketing and promotions: To send you promotional communications about 53jili bonuses, new games, and special offers, where you have provided consent or where we have a legitimate interest in doing so. You may opt out of marketing communications at any time.
• Platform improvement: To analyze usage patterns and technical performance data for the purpose of improving Platform features, user experience, and game offerings.

Legal Basis for Processing

Under the Data Privacy Act of 2012, 53jili must have a lawful basis for each category of personal data processing it undertakes. The lawful bases upon which 53jili relies are as follows:

• Contractual necessity: Processing is necessary for the performance of the contract between you and 53jili (i.e., the Terms and Conditions), including account management, game delivery, and payment processing.
• Legal obligation: Processing is required for 53jili to comply with PAGCOR licensing conditions, anti-money laundering obligations under AMLA, and other mandatory legal requirements applicable to online gaming operators in the Philippines.
• Legitimate interests: Processing is necessary for the legitimate interests of 53jili, including fraud prevention, Platform security, responsible gaming monitoring, and internal analytics, where those interests are not overridden by your rights and freedoms.
• Consent: For marketing communications and non-essential cookies, 53jili relies on your freely given, specific, informed, and unambiguous consent. You may withdraw consent at any time without affecting the lawfulness of processing prior to withdrawal.

Sharing Your Personal Data

53jili does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with third parties only in the following specific circumstances and only to the extent strictly necessary:

• Service providers and processors: Third-party companies engaged by 53jili to perform services on our behalf, including KYC and identity verification providers, payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank), fraud screening services, cloud hosting providers, and customer support technology platforms. These parties are bound by data processing agreements and are permitted to process your data only for the specific purposes for which they were engaged.
• Regulatory and government authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and any other Philippine government authority or law enforcement body when disclosure is required by law, court order, or regulatory instruction.
• Game software providers: Third-party game developers whose games are made available on the 53jili Platform may receive anonymized or pseudonymized gameplay data for the purpose of game performance monitoring and RTP verification.
• Business transfers: In the event of a merger, acquisition, restructuring, or sale of all or part of 53jili's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. 53jili will notify affected players of any such transfer.

Data Retention

53jili retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, to satisfy legal and regulatory retention obligations, or to resolve disputes and enforce agreements. The specific retention periods applicable to major data categories are as follows:

• Account and identity data: Retained for the duration of your active account plus a minimum of five (5) years following account closure, in accordance with PAGCOR record-keeping requirements and AMLA obligations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction as required under the Anti-Money Laundering Act and its implementing regulations.
• KYC verification documents: Retained for a minimum of five (5) years following the end of the business relationship.
• Customer support communications: Retained for three (3) years from the date of the communication.
• Marketing consent records: Retained for the duration of your consent plus three (3) years.
• Technical and usage logs: Retained for up to two (2) years for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized such that it can no longer be associated with any identifiable individual. Data that is subject to ongoing legal proceedings, regulatory investigations, or dispute resolution may be retained beyond the standard period until those matters are concluded.

Cookies & Tracking Technologies

The 53jili Platform uses cookies and similar tracking technologies to operate core Platform functions, improve user experience, and — where you have consented — to deliver relevant promotional communications. A cookie is a small text file stored on your device when you visit a website. 53jili uses the following categories of cookies:

• Strictly necessary cookies: These cookies are essential for the Platform to function and cannot be switched off. They include session authentication tokens, security cookies, and cookies that remember your preferences during a single browsing session. No consent is required for strictly necessary cookies.
• Performance and analytics cookies: These cookies collect anonymized information about how visitors interact with the Platform, including which pages are visited most frequently and how users navigate between sections. This data helps 53jili improve Platform performance and usability. These cookies are only placed with your consent.
• Functionality cookies: These cookies remember your preferences — such as language settings and responsible gaming tool configurations — to provide a more personalized experience. These cookies are only placed with your consent.
• Marketing cookies: These cookies track your interaction with Platform content to enable 53jili to deliver relevant promotional messages. These cookies are only placed with your explicit prior consent and are not used for third-party advertising purposes.

You may manage your cookie preferences at any time through the cookie settings panel accessible via the Platform footer. Please note that disabling strictly necessary cookies may impair your ability to use core Platform features, including logging in and accessing your account. Your browser settings may also provide additional controls over cookie storage and deletion.

Security Measures

53jili implements a comprehensive set of technical, organizational, and procedural security measures designed to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our security framework includes the following key controls:

• Encryption in transit: All data transmitted between your device and the 53jili Platform is encrypted using TLS (Transport Layer Security) protocol. We enforce HTTPS across all Platform pages and API endpoints.
• Encryption at rest: Sensitive personal data stored on 53jili's systems — including identity documents and financial account references — is encrypted at rest using industry-standard encryption algorithms.
• Access controls: Access to personal data within 53jili's systems is restricted on a strict need-to-know basis. All staff with access to personal data undergo mandatory data privacy training and are bound by confidentiality obligations.
• Password security: Account passwords are stored in hashed, salted form and are never stored in plaintext. 53jili recommends that all players use strong, unique passwords and enable any available two-factor authentication options.
• Vulnerability monitoring: 53jili conducts regular vulnerability assessments and security audits of its Platform infrastructure. Critical security patches are applied promptly following identification.
• Incident response: In the event of a personal data breach affecting your rights, 53jili will notify the National Privacy Commission and affected data subjects within the timeframes required under the Data Privacy Act and NPC Circular 16-03.

International Data Transfers

53jili's primary data processing infrastructure is located within the Republic of the Philippines. However, some of our service providers — including game software developers, cloud infrastructure providers, and fraud screening services — may be located in or may process data in jurisdictions outside the Philippines.

Where personal data is transferred to a country outside the Philippines, 53jili takes steps to ensure that an adequate level of data protection is in place prior to the transfer. These steps may include: ensuring the recipient country has been recognized by the NPC as providing adequate data protection; entering into data transfer agreements incorporating the NPC's standard contractual clauses; or relying on other transfer mechanisms permitted under the Data Privacy Act and NPC regulations.

53jili will not transfer personal data to a jurisdiction that does not provide adequate protection for the rights and freedoms of Filipino data subjects without first implementing appropriate safeguards as required under applicable Philippine law.

Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 53jili. These rights may be exercised by contacting 53jili's Data Protection Officer using the contact details in Section 15:

• Right to be informed: You have the right to be informed of how your personal data is collected, used, stored, and disclosed. This Policy constitutes 53jili's primary means of fulfilling this right.
• Right of access: You have the right to request a copy of the personal data that 53jili holds about you and to receive information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate, incomplete, or outdated personal data held about you. Some corrections may require re-verification of your identity.
• Right to erasure or blocking: You have the right to request deletion or blocking of your personal data where the data is no longer necessary for the purposes for which it was collected, where you have withdrawn consent, or where processing is unlawful. This right is subject to 53jili's legal retention obligations under PAGCOR rules and AMLA.
• Right to object: You have the right to object to the processing of your personal data on the basis of legitimate interests, including profiling for direct marketing purposes. Where you object to direct marketing, 53jili will cease processing your data for that purpose without undue delay.
• Right to data portability: You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request its transfer to another personal information controller where technically feasible.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe that 53jili has violated your rights under the Data Privacy Act. The NPC can be reached through its official website at privacy.gov.ph.

53jili will respond to all verifiable data subject rights requests within thirty (30) calendar days of receipt. Requests may be refused where they conflict with 53jili's legal obligations, including AMLA record-keeping requirements or ongoing regulatory investigations. Where a request is refused in whole or in part, 53jili will provide written reasons for the refusal.

Children's Privacy

The 53jili Platform is strictly restricted to persons who are 21 years of age or older, as required by PAGCOR's licensing conditions for online gaming operators in the Philippines. 53jili does not knowingly collect, process, or store personal data of any person under 21 years of age.

Age verification is conducted as part of the registration process and prior to the processing of any withdrawal request. If 53jili becomes aware or reasonably suspects that a user is under 21 years of age, the account will be suspended immediately, all associated data will be reviewed, and winnings will be voided in accordance with 53jili's Terms and Conditions. The matter may be reported to PAGCOR and relevant authorities as required by law.

If you believe that 53jili may have inadvertently collected personal data from a person under the age of 21, please contact our Data Protection Officer immediately using the contact details in Section 15.

Third-Party Services & Links

The 53jili Platform may contain references to third-party game developers, payment service providers, and other service partners whose products and services are integrated into the Platform. While 53jili carefully vets all third-party partners it engages, 53jili is not responsible for the privacy practices of third parties acting as independent Personal Information Controllers.

Third-party payment processors such as GCash (G-Xchange, Inc.), PayMaya (Maya Bank, Inc.), BPI, BDO, and Metrobank maintain their own privacy policies governing data collected directly through their respective platforms and applications. 53jili encourages you to review the privacy policies of any third-party service providers you interact with in connection with your 53jili account.

53jili's data sharing arrangements with third-party service providers are governed by data processing agreements that require those parties to handle your personal data lawfully, securely, and only for the purposes specified by 53jili.

Updates to This Privacy Policy

53jili reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, PAGCOR regulatory requirements, or NPC guidance. The most current version of this Policy will always be published on this page with the effective date clearly indicated at the top of the document.

Where changes to this Policy are material — meaning they significantly affect your rights or the way 53jili processes your personal data — 53jili will provide advance notice to registered players via email to the address on record and/or via a prominent notice on the Platform. In some cases, updated consent may be sought where required under the Data Privacy Act.

Your continued use of the 53jili Platform following the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed of how 53jili protects your personal data.

Contact Us & How to Raise a Complaint

If you have any questions, concerns, or requests relating to this Privacy Policy or the manner in which 53jili processes your personal data, please contact our Data Protection Officer through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the 53jili website. Live chat is the fastest way to reach the customer support team for general privacy inquiries.
• Email: [email protected] — for formal data subject rights requests, data breach notifications, or DPO correspondence. Please mark the subject line "Privacy / DPO Request" to ensure prompt routing to the data protection team.

53jili treats all privacy-related inquiries seriously and commits to providing an initial response within five (5) business days and a substantive resolution within thirty (30) calendar days of receipt.

If you are not satisfied with 53jili's response to your privacy concern, or if you believe that your rights under the Data Privacy Act of 2012 have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information on how to submit a complaint to the NPC is available at privacy.gov.ph.